Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird lost my incoming email password

  • 1 reply
  • 0 have this problem
  • 27 views
  • Last reply by Stans

JosephScha
JosephScha
more options

AOL requires a new 3rd party password to use a program like Thunderbird. I made the mistake of saving that password. Now I can send email from Thunderbird, but I can no longer receive email in Thunderbird. The Saved Password list shows only the newly updated password for the outgoing server. Why can't Thunderbird keep separate passwords for incoming and outgoing email?

I need to find my ancient incoming email password now, and I have no idea where the piece of paper (which is somewhere in my house) currently is. It is truly a pain that Thunderbird REPLACED my incoming email password when I saved an outgoing email password.

AOL requires a new 3rd party password to use a program like Thunderbird. I made the mistake of saving that password. Now I can send email from Thunderbird, but I can no longer receive email in Thunderbird. The Saved Password list shows only the newly updated password for the outgoing server. Why can't Thunderbird keep separate passwords for incoming and outgoing email? I need to find my ancient incoming email password now, and I have no idea where the piece of paper (which is somewhere in my house) currently is. It is truly a pain that Thunderbird REPLACED my incoming email password when I saved an outgoing email password.

All Replies (1)

Stans
Stans
more options

Thunderbird supports AOL's OAuth2 authentication, no "3rd party password" is required. You should be using OAuth2 authentication method for both incoming and outgoing AOL servers, in which case, only a single OAuth2 token is stored in Thunderbird's password manager for both incoming and outgoing server connections. When you switch to OAuth2, a window will open for you to sign in to AOL the same way you would on a browser, using your AOL main password, with a step further asking you to grant/allow Thunderbird access to your account. After that, the OAuth2 token is issued to Thunderbird and stored in the password manager.