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Problems connecting to Paypal, Zooplus, Deutsche Bank and other sites.

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  • Last reply by James

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I've been having problems when trying to connect to Paypal, Deutsche Bank, Zooplus, Educamadrid.org. I had to go to Google. Sometimes I get the message that my version of Firefox is too old. How can I update it?

I've been having problems when trying to connect to Paypal, Deutsche Bank, Zooplus, Educamadrid.org. I had to go to Google. Sometimes I get the message that my version of Firefox is too old. How can I update it?

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Screenshots of those issues and the URL your using so others can at least with those accounts can see what problem they see when using Firefox to login.

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You appear to be using Firefox 78 (possibly 78.15.0 ESR) according to the user agent.

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0

Did you recently update from an old Windows version as can be a possible culprit ?

If you were transferred to 78 ESR because your OS was no longer supported then you won't be able to update. You would have to download and install the current release.

You can find the full installer of the current Firefox release (106.0.2) in all languages and all operating systems here:

Helpful?

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Perhaps you modified your useragent at some point. https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

The privacy.resistFingerprinting prefrence can change your UA also however it would be set to a more current ESR like 102.0 ESR and not the EOL 78.0 ESR

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