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Firefox keeps telling me it is damaged. I can't uninstall or install new.

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  • Last reply by cor-el

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Firefox keeps telling me it is damaged. I can't install new or uninstall original.

Firefox keeps telling me it is damaged. I can't install new or uninstall original.

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Can you attach a screenshot?


You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.