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I can't delete my Firefox account

  • 2 replies
  • 0 have this problem
  • 35 views
  • Last reply by vivek95148

vivek95148
vivek95148
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A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address. Now I can't use my Outlook email address to create a new Firefox account either.

Chosen solution

Never mind, it appears that Mozilla was sending the verification codes to my Yahoo email address with the Outlook email address CC'd. I was able to make the Outlook email address the primary email address and remove the Yahoo email address.

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Dropa
Dropa
  • Top 10 Contributor
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Unfortunately you will have to recreate the yahoo email in order to remove the sync options or disable sync for any connected devices. Without the primary email gone there nothing can be done here. As to outlook since that isn't the primary and you can reset the password that firefox account is basically a lost account.

vivek95148
vivek95148 Question owner
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Chosen Solution

Never mind, it appears that Mozilla was sending the verification codes to my Yahoo email address with the Outlook email address CC'd. I was able to make the Outlook email address the primary email address and remove the Yahoo email address.

Modified by vivek95148