login issues
Because of my work I have to use a specific car rental company but recently I am unable to log in to my account on their website via Firefox. Safari, which I prefer not to use, is no problem but if I try to log in using Firefox it gets stalled on the spinning wheel. I have an ad blocked but I had already turned it off for accessing that particular site, I think I just got a browser update, it just doesn't want to log in. Anyone have any ideas? I'm on a Macbook, OS 12.4. Firefox says it's up to date, version 102.0.1
Chosen solution
Total cookie protection may be the issue.
https://support.mozilla.org/en-US/kb/total-cookie-protection https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq
You could try forgetting the site. Backup your username and password first. Site data will be stored again when you revisit the site. Right-click the site in History (ctl+shft+h) and select Forget About This Site.
Read this answer in context 👍 1All Replies (4)
These articles may help. Your cookies may be corrupt and you could try removing them and clearing the cache.
https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Thank you for your help, but unfortunately that still didn't solve the problem.
Chosen Solution
Total cookie protection may be the issue.
https://support.mozilla.org/en-US/kb/total-cookie-protection https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq
You could try forgetting the site. Backup your username and password first. Site data will be stored again when you revisit the site. Right-click the site in History (ctl+shft+h) and select Forget About This Site.
Forgetting the site did the trick. Thank you for the help, I appreciate it.