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Unable to send emails in Thunderbird

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

NicBygrave
NicBygrave
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Some days ago I had great help from one of your advisers (David?) that helped me get TB set up. However, when I now try to send an email, it fails with the following message: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK Gimap ready for requests from 2.27.177.131 n16mb82641373wmk

Can anyone advise me what to do to avoid this? Thanks for any help. Nick Bygrave

Some days ago I had great help from one of your advisers (David?) that helped me get TB set up. However, when I now try to send an email, it fails with the following message: '''Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK Gimap ready for requests from 2.27.177.131 n16mb82641373wmk''' Can anyone advise me what to do to avoid this? Thanks for any help. Nick Bygrave

All Replies (3)

david
david
  • Top 10 Contributor
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Hello, Nick, I'm not sure, but check your security settings, e.g., SSL, TLS, etc. as possibly being in conflict. What are your smtp settings?

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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The owner of question seemed a bit confused about where to put a response https://support.mozilla.org/en-US/questions/1382517 I've copy pasted info into this question to maintain continuity.

This is a reply to David's question to mine about being unable to send emails. Hi David Thanks for coming back so quickly. My Server settings are: Server Type: IMAP Mail Server Server Name: smtp.gmail.com Port: 993 User Nasme: full gmail email address Connection Security: SSL/TLS Authentication method: OAuth2

Outgoing server Description: not specified Server name: smtp.gmail.com Port: 465 User Name: Nicholas Bygrave Connection Security: SSL/TLS

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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There are several errors, but might be just a typo. Incoming: My Server settings are: Server Type: IMAP Mail Server Server Name: smtp.gmail.com - this should 'imap.gmail.com' Did you just make a typo error or is this incorrect ?


Your question was all about sending....so this means the smtp outgoing server settings which are not complete - data is missing.

Outgoing server SMTP

  • Description: not specified - suggest you enter the full gmail email address here.
  • Server name: smtp.gmail.com - This is OK
  • Port: 465 - This is OK
  • Connection Security: SSL/TLS - this is OK
  • Authentication Method:  ? - You did not mention this setting - It must be set as 'OAuth2'
  • User Name: Nicholas Bygrave - this is incorrect - it must be the full gmail email address