Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Instacart Page Won't Open

  • 2 replies
  • 2 have this problem
  • 60 views
  • Last reply by dbaucke

Instacart webpage suddenly will not display/open on Firefox but can display fine on Chrome. Instacart App on mobile phone works fine, just won't open in Firefox. Any suggestions other than using Chrome? Firefox version 101.0.1 Windows 10. Was working fine until latest update installed this morning.

Instacart webpage suddenly will not display/open on Firefox but can display fine on Chrome. Instacart App on mobile phone works fine, just won't open in Firefox. Any suggestions other than using Chrome? Firefox version 101.0.1 Windows 10. Was working fine until latest update installed this morning.

Chosen solution

Hi dbaucke i suggest you to follow this chosen solution for the forum link below to try and solve your instacart problem , i suspect it might be a cache issue that you are facing because i can access to the website with my computer in Firefox version 101.0.1. :

https://support.mozilla.org/en-US/questions/1115951

Read this answer in context 👍 1

All Replies (2)

Chosen Solution

Hi dbaucke i suggest you to follow this chosen solution for the forum link below to try and solve your instacart problem , i suspect it might be a cache issue that you are facing because i can access to the website with my computer in Firefox version 101.0.1. :

https://support.mozilla.org/en-US/questions/1115951

frogfrog1218 That was exactly what the issue was! Thank you!