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Can't upload large files on Google Drive

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by jonzn4SUSE

Valso
Valso
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For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is causing this problem, it's in Firefox. I tried with a clear Firefox (one with no extensions by deleting /.mozilla) but it's still the same - the upload starts but then stops within the first 30 seconds. Ping and traceroute are all perfectly fine to google servers, no losses, so it's not the connection either.

Firefox is the latest stable version: 101.0.

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is causing this problem, it's in Firefox. I tried with a clear Firefox (one with no extensions by deleting /.mozilla) but it's still the same - the upload starts but then stops within the first 30 seconds. Ping and traceroute are all perfectly fine to google servers, no losses, so it's not the connection either. Firefox is the latest stable version: 101.0.

All Replies (4)

jonzn4SUSE
jonzn4SUSE
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Interesting... Let me generate a big file and give it a try. You can also download Firefox from Mozilla to test and see if you get the same error? https://www.mozilla.org/en-US/firefox/all/#product-desktop-nightly

jonzn4SUSE
jonzn4SUSE
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My upload speed is slow (20MB, need fiber in my life) with ComAss and it will take a few minutes.  ;-)) Done with no issues. see screenshot What OS? What Desktop? X11 or Wayland?


Operating System: openSUSE Tumbleweed 20220602 KDE Plasma Version: 5.24.5 KDE Frameworks Version: 5.94.0 Qt Version: 5.15.2 Kernel Version: 5.18.1-1-default (64-bit) Graphics Platform: X11 Processors: 4 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics 4600

Modified by jonzn4SUSE

Valso
Valso Question owner
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If your upload speed is 20MB/s, then you do have fiber optics. Mine's 36-37MB/s and it does upload at that rate but as I said, it stops in about 30 seconds. For comparison, the same large file (8.5GB) uploads without any hitch on Yandex Disk, which is why I thought the problem was with Google Drive. But uploading it using Chromium and Chrome suggests the problem is in Firefox.

[rado@arch]: ~>$ sysinfo 

OS: Arch Linux 
Kernel: x86_64 Linux 5.15.44-1-lts
Uptime: 8h 27m
Packages: 1177
Shell: bash
Resolution: 1920x1080
DE: Cinnamon 5.2.7
WM: Muffin
WM Theme: BGT-v1.9 (Cinnamox-Rhino)
GTK Theme: BGT-v1.9 [GTK2/3]
Icon Theme: Humanity-Dark
Font: Open Sans Semi-Bold 11
Disk: 2,7T / 5,5T (51%)
CPU: Intel Core i7-4770 @ 8x 3.4GHz [42.0°C]
GPU: NVIDIA GeForce GTX 1660 Ti
RAM: 2545MiB / 32024MiB

Modified by Valso

jonzn4SUSE
jonzn4SUSE
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I would guess you're not in the US, 30MB is not considered fast for Fiber. Here is a sample of Fiber. https://go.verizon.com/residential/fios/internet Anyway, can you download Firefox from Mozilla and try again. https://www.mozilla.org/en-US/firefox/all/#product-desktop-nightly

Modified by jonzn4SUSE