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Primary password prompt not on Firefox startup

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by DGA

DGA
DGA

Hello everyone, When starting up Firefox v100 on OSX, two "password required" windows open immediately in a row to ask for my primary password. I type my password in the prompt window on top (appearing last) which works fine and closes. Then the second window (which appeared first) gets behind the firefox main window and I can't neither access the password prompt window nor use the main window. The problem started today after the firefox update on this computer and remains the same if I try to restart Firefox. I had a similar issue on a different computer but it was not systematic and restarting Firefox would be enough to fix the problem.

Please any help ? (I can't share troubleshooting information as I cant click in the window to export it.

Hello everyone, When starting up Firefox v100 on OSX, two "password required" windows open immediately in a row to ask for my primary password. I type my password in the prompt window on top (appearing last) which works fine and closes. Then the second window (which appeared first) gets behind the firefox main window and I can't neither access the password prompt window nor use the main window. The problem started today after the firefox update on this computer and remains the same if I try to restart Firefox. I had a similar issue on a different computer but it was not systematic and restarting Firefox would be enough to fix the problem. Please any help ? (I can't share troubleshooting information as I cant click in the window to export it.
Attached screenshots

All Replies (2)

Terry
Terry

Another user seems to have the same issue: https://support.mozilla.org/en-US/questions/1376464

DGA
DGA Question owner

Thanks Terry. I'll keep a look on this other thread.