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"Password required" popup blocks the entire Firefox app

  • 3 replies
  • 1 has this problem
  • 19 views
  • Last reply by Terry

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Hi! Upgrading to version 100 has made Firefox completely unusable for me. Every time I open it, the "Password required" popup appears, which is normal. However, whether I enter my primary password or click "Cancel", the popup goes to the background and I cannot close it, nor click on anything in the app. In fact, I cannot even close the app except from the upper menu bar (I'm on OSX). See the attached screenshot to get an idea. Please help!!!

Hi! Upgrading to version 100 has made Firefox completely unusable for me. Every time I open it, the "Password required" popup appears, which is normal. However, whether I enter my primary password or click "Cancel", the popup goes to the background and I cannot close it, nor click on anything in the app. In fact, I cannot even close the app except from the upper menu bar (I'm on OSX). See the attached screenshot to get an idea. Please help!!!

All Replies (3)

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Modified by Giom

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Tried to solve it by refreshing Firefox (launch it while pressing "option"), but the problem comes back periodically

Modified by Giom

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This seems like the same question: https://support.mozilla.org/en-US/questions/1376475

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