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Facebook Messenger call recieve feature is not working

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  • 4 have this problem
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  • Last reply by PGhosh

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Hello, in summary my scenario is written below; Earlier when someone used to call me on Facebook Messenger, I could see someone calling (the messenger call sound and interface appeared) and receive the call. However the problem now is, this whole feature is gone JUST for FIREFOX. I tried checking on Opera, Edge and Chrome, all works fine. Only on Firefox this is gone. So now I have to rely on my android device to attend this calls which is too much problematic as I mainly work on a PC. Can someone please find me a troubleshoot to this problem? Thanks in advance.

Hello, in summary my scenario is written below; Earlier when someone used to call me on Facebook Messenger, I could see someone calling (the messenger call sound and interface appeared) and receive the call. However the problem now is, this whole feature is gone JUST for FIREFOX. I tried checking on Opera, Edge and Chrome, all works fine. Only on Firefox this is gone. So now I have to rely on my android device to attend this calls which is too much problematic as I mainly work on a PC. Can someone please find me a troubleshoot to this problem? Thanks in advance.

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Here's something FB says: Knowing which browser to use for Messenger Rooms depends on your device. For computers: Google Chrome. Opera. Microsoft Edge. For android devices: Google Chrome. For iPhones: Safari

Note: group calling is not currently available when using Mozilla Firefox or Microsoft Edge. If something goes wrong when using Messenger Rooms on a browser, try updating or switching your browser using the links above or find out more ways to make video calling work. Learn more about how to use Messenger Rooms.

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I know about Rooms feature. But here I am not talking about room or group call. I am talking about basic messenger 1 to 1 call. This was available even just 2 months back also. I just am not having the notification (the messenger call beep sound and UI that says someone called me). In other sense in Firefox facebook messenger calls have become just outgoing for me. I am not being able to receive any calls through browser, but I can call others. That is the main problem. However since you mentioned the room feature, I'll try to confirm with another device that the problem I am facing now is universal for FF users. However till then if you can find something else, that will be really helpful. Also thanks for taking your time.

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