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Bookmarks toolbar empty

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

Matt
Matt
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I have installed Firefox for windows 10 on a new laptop. I was able to sign in for synchronizing and got all my bookmarks synced on this machine. I'm able to view the bookmarks in sidebar, but the toolbar is empty. Even when i select "Always view Bookmarks toolbar", and I drag and drop "bookmarks toolbar items" to the appropriate toolbar. I've uninstalled firefox, deleted the appropriate mozilla folder in C:\ProgramData and C:\Program Files and ran cleandisk but for some reason i still am getting an empty toolbar.

I've tried several refresh installs and sometimes after I close firefox once, and reopen, the toolbar is filled with my bookmarks, but if I close it and open it again, the bookmarks are gone and don't reappear. Can anyone help?

I have installed Firefox for windows 10 on a new laptop. I was able to sign in for synchronizing and got all my bookmarks synced on this machine. I'm able to view the bookmarks in sidebar, but the toolbar is empty. Even when i select "Always view Bookmarks toolbar", and I drag and drop "bookmarks toolbar items" to the appropriate toolbar. I've uninstalled firefox, deleted the appropriate mozilla folder in C:\ProgramData and C:\Program Files and ran cleandisk but for some reason i still am getting an empty toolbar. I've tried several refresh installs and sometimes after I close firefox once, and reopen, the toolbar is filled with my bookmarks, but if I close it and open it again, the bookmarks are gone and don't reappear. Can anyone help?

Chosen solution

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).