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False error message when sending

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by SuMo Bot

bawlmer
bawlmer

I keep getting a pop-up saying my connection to the server timed out and my message failed to send. However, it DID send. Any help would be appreciated. 


 Application Basics

   Name: Thunderbird
   Version: 91.7.0
   Build ID: 20220305171341
   Distribution ID:
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Thunderbird/91.7.0
   OS: Linux 5.4.0-107-generic #121-Ubuntu SMP Thu Mar 24 16:04:27 UTC 2022
I keep getting a pop-up saying my connection to the server timed out and my message failed to send. However, it ''DID'' send. Any help would be appreciated. Application Basics Name: Thunderbird Version: 91.7.0 Build ID: 20220305171341 Distribution ID: User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Thunderbird/91.7.0 OS: Linux 5.4.0-107-generic #121-Ubuntu SMP Thu Mar 24 16:04:27 UTC 2022
Attached screenshots

All Replies (3)

SuMo Bot
SuMo Bot

Hello there balwmer23 We have read your message. We try to help you.


Some sort of reason timed- out your traffic to the server .


Connection timeout errors occur when the server takes too long to respond to a request from your device.

At the Smtp settings from Thunderbird. Change your connection to the security to STARTTLS and turn your ports into 587. See if your connection problem did make some changes. Turn of the Thunderbird software if it is still not gone. Start up in safe modus to check if it s your anti virus to turn it off and on. You can also check add-ons at the same Safeway

https://support.mozilla.org/en-US/kb/cannot-send-messages

Can you send me a error number?

Greetings Firefox volunteer.

bawlmer
bawlmer Question owner

There is a photo attached showing the error. No number.

The settings you provided are already the current settings. My messages DO go through. I think this is a false error from Thunderbird.

I'm running Linux so no A/V currently running.

SuMo Bot
SuMo Bot

Hello there bawler 23.

Oké we have got your message.

http://kb.mozillazine.org/Junk_Mail_Controls

How many times do you see this pop - up.


Greetings Firefox volunteer.