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Primary Password Reset

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  • 2 have this problem
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  • Last reply by christ1

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Hi, I went through the Primary Password Reset procedure, but Thunderbird is still asking for a password. https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password?redirectslug=protect-your-thunderbird-passwords-master-password&redirectlocale=en-US#w_resetting-your-master-password-if-you-have-forgotten-it Please assist me with this problem. /Paul

Chosen solution

Thunderbird is still asking for a password.

Presumably it is asking for your account password, if you really removed the primary password. How is that a problem, and what are you trying to achieve in the first place?

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Chosen Solution

Thunderbird is still asking for a password.

Presumably it is asking for your account password, if you really removed the primary password. How is that a problem, and what are you trying to achieve in the first place?

Modified by christ1