Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Send/Receive Email issue

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by david

brihen
brihen
more options

Thunderbird 52.9.1 Windows XP Since 1/24/2022 I have not been able to send or receive email messages. A box pops up that says 'Please enter the master password for the Software Security Device'. I do not know that password.

Thunderbird 52.9.1 Windows XP Since 1/24/2022 I have not been able to send or receive email messages. A box pops up that says 'Please enter the master password for the Software Security Device'. I do not know that password.

All Replies (1)

david
david
  • Top 10 Contributor
more options

This URL may help you: http://kb.mozillazine.org/Master_password#Thunderbird