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Login from New Device

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  • Last reply by cor-el

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I like to use Firefox to manage my websites which are Big Commerce sites. Every time I login into Big Commerce it puts up a message, "Login from New Device" see code sent to your email. Why does this happen? Is there a setting that I can change to fix it? Thanks in advance.

Peter

I like to use Firefox to manage my websites which are Big Commerce sites. Every time I login into Big Commerce it puts up a message, "Login from New Device" see code sent to your email. Why does this happen? Is there a setting that I can change to fix it? Thanks in advance. Peter

All Replies (1)

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There is a change in Firefox 96 related to cookies and insecure sites.

See also:

As a workaround for now you can modify this pref on the about:config page to revert this change.

  • about:config => network.cookie.sameSite.laxByDefault = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.