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Problems after latests update

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I had a firefox update today, and after the update I am now unable to play amazon prime videos on the firefox browser, it still works fine on other browsers, just not yours. You may want to fix that.

I had a firefox update today, and after the update I am now unable to play amazon prime videos on the firefox browser, it still works fine on other browsers, just not yours. You may want to fix that.

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Hi could, you tell us your Widevine plugin version? You can check that on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Plugins. On the right side, click "Widevine Content Decryption Module provided by Google Inc."

Does yours show as version 4.10.2391.0 ?

If you want to try to force a removal and reinstallation of Widevine, try turning off DRM (see the steps in the following article), wait a minute for that to take effect, then turn it back on.

Ref. Watch DRM content on Firefox

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