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Password in Thunderbird Email

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  • 1 has this problem
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  • Last reply by sfhowes

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Trying to add an existing email account to Thunderbird email and it says wrong Password It's the same password we use to open email in AOL Please Help

Trying to add an existing email account to Thunderbird email and it says wrong Password It's the same password we use to open email in AOL Please Help

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It may be that the account isn't set up properly. This URL gives a sample approach: https://www.lifewire.com/aol-mail-in-thunderbird-1173124 as does this one: https://www.intertuto.com/en/mozilla-thunderbird-6270.htm For example, the full email id (including @aol.com) must be entered for user id.

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Is this a Verizon account on *.verizon.net servers or an AOL account on *.aol.com servers? For the former, use an app password in TB instead of the regular account password.

https://help.aol.com/articles/Create-and-manage-app-password