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Google sign in page not working linux

  • 14 replies
  • 1 has this problem
  • 1 view
  • Last reply by jonzn4SUSE

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I tried signing into google, but when I type in my gmail address and click next, nothing happens. I tried with chrome and it worked. I cleared my cookies and cache, updated and reinstalled firefox and the problem persists. This first happened around a week ago. I use arco linux with xfce. Thanks

I tried signing into google, but when I type in my gmail address and click next, nothing happens. I tried with chrome and it worked. I cleared my cookies and cache, updated and reinstalled firefox and the problem persists. This first happened around a week ago. I use arco linux with xfce. Thanks

Chosen solution

Roger that... Try downloading another copy of Firefox and run it from the folder. Do not sign into your Firefox account and see if you have the same issue.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

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All Replies (14)

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Problem is still there even after turning enhanced tracking protection and smartblock off, restarting in troubleshoot mode and clearing cookies and cache.

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Can you post a full browser screenshot showing the issue?

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On this screen the next, for myself, etc. and forgot email buttons don't work.

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Did you check everything in my first post?

FredMcD said

Make sure you are not blocking content . . . .
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Cleared cookies and cache, enabled troubleshoot mode, and disabled tracking protection and smartblock.

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tamastomi820 said

On this screen the next, for myself, etc. and forgot email buttons don't work.

Need to see what happens when you click login on the next page.

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I can't get to the next page, because nothing happens when I click next.

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Chosen Solution

Roger that... Try downloading another copy of Firefox and run it from the folder. Do not sign into your Firefox account and see if you have the same issue.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Modified by jonzn4SUSE

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It worked. I can log into google with this new installation.

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I got off my distro version of Firefox in 2019. Welcome to the real world!  ;-))

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To test, you can sync your data to the new Firefox and see if you have the same issue.