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Wont clear internet cache

  • 3 replies
  • 1 has this problem
  • 17 views
  • Last reply by Bithiah

Having to use Ccleaner to clear my stuff, browser acts like it does it, but doesn't really.

95 64bit Windows 10 Home Version 21H2 Alienware 15R4

Having to use Ccleaner to clear my stuff, browser acts like it does it, but doesn't really. 95 64bit Windows 10 Home Version 21H2 Alienware 15R4

All Replies (3)

Hey there!

Please see the following on how to clear cache and cookies and site data:

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Hope I helped!

Kind regards,

Bithiah

If the above does not help; Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above and remove the folder.

Hi there!

I hope your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.