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Mail attachment safe issue

  • 2 replies
  • 1 has this problem
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  • Last reply by Ralf

Ralf
Ralf
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Hi guys, since some previous updates I'm not more able to safe attached files from my incomming emails directly via drag and drop to my folders/harddrive. Every time I try an SVG of the thumbnail-grafic is saved, but not the file itself. Any idea, how I can solve this? (WIN 11, TB 91.3.2)

Hi guys, since some previous updates I'm not more able to safe attached files from my incomming emails directly via drag and drop to my folders/harddrive. Every time I try an SVG of the thumbnail-grafic is saved, but not the file itself. Any idea, how I can solve this? (WIN 11, TB 91.3.2)

Chosen solution

Are you using the Conversations add-on?

https://github.com/thunderbird-conversations/thunderbird-conversations/issues/1722

If not, does does it happen in safe/troubleshoot mode (hold Shift when launching TB)?

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Are you using the Conversations add-on?

https://github.com/thunderbird-conversations/thunderbird-conversations/issues/1722

If not, does does it happen in safe/troubleshoot mode (hold Shift when launching TB)?

Ralf
Ralf Question owner
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Thanks for your kind support, sfhowes! Yes, it works: By deactivating the "Conversations"-add-on Drag&Drop is now working as exspected. Hopefully Standard8(Mark) or Jonathan will find some time to fix this in the near future. His add-on is as useful for me as the Drag & Drop function. Maybe I will switch between both until a solution will come out. Thanks again and stay safe!