On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sending of the message failed

  • 2 replies
  • 2 have this problem
  • 22 views
  • Last reply by tecolote

more options

Two problems, no doubt related:

1. All of a sudden, about a week ago, we started getting this message:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.solaritis.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

No changes to any profile or configuration have been made. Running Win7Pro and the latest Tbird on an HP Envy laptop.

2. Also, failure to automatically download messages from Network Solutions, our email provider when first loading TBird. "Connection to server mail.solaritis.net timed out." When I then Get Messages, it works (and works for the rest of the time TBird is loaded; unload and reload, problem again.

Thanks.

Robert Hall

Two problems, no doubt related: 1. All of a sudden, about a week ago, we started getting this message: Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.solaritis.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. No changes to any profile or configuration have been made. Running Win7Pro and the latest Tbird on an HP Envy laptop. 2. Also, failure to automatically download messages from Network Solutions, our email provider when first loading TBird. "Connection to server mail.solaritis.net timed out." When I then Get Messages, it works (and works for the rest of the time TBird is loaded; unload and reload, problem again. Thanks. Robert Hall

All Replies (2)

more options

Oops, also, when TBird fails to Send and I get the error message, clicking on Send again works.

more options

Pursuant to CA transplant...same concern here. I should not have to send twice to get an email out bob wilson