Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird tries to Send email but can't because: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca was lost in the middle of the transaction. Try again.

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by sfhowes

more options

Sending of the message failed. ERROR. "The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca was lost in the middle of the transaction. Try again.

Please help, I am at my wits end as this problem has been stressing me out for months. My email: momdad@shaw.ca

paul

All Replies (1)

more options

Start with listing your settings: mail.shaw.ca on 587, STARTTLS, normal password, User Name = part of address before @. The password should be 'strong'. What is the antivirus and its email settings, and is a VPN in place?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.