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91 killed sending email

  • 21 replies
  • 2 have this problem
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  • Last reply by mpe.designs

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Thunderbird automatically updated last night and now I can't send email from any of my accounts. All incoming works just fine. Unlike some of the others I've read, my address book seems just fine. The only problem is that the server is rejecting all of my email accounts now. I have made zero changes. I have since tried working with the tech support for Shaw and they're stumped and referred me here.

Here's the error message with my email addy removed: Sending of the message failed. An error occurred while sending mail. The mail server responded: <email addy was here> sender rejected. Please verify that your email address is correct in your account settings and try again.

I tried creating a new outgoing server using the info from the tech support person and making that the default, but the exact same problem occurred. HELP please!

Thunderbird automatically updated last night and now I can't send email from any of my accounts. All incoming works just fine. Unlike some of the others I've read, my address book seems just fine. The only problem is that the server is rejecting all of my email accounts now. I have made zero changes. I have since tried working with the tech support for Shaw and they're stumped and referred me here. Here's the error message with my email addy removed: Sending of the message failed. An error occurred while sending mail. The mail server responded: <email addy was here> sender rejected. Please verify that your email address is correct in your account settings and try again. I tried creating a new outgoing server using the info from the tech support person and making that the default, but the exact same problem occurred. HELP please!

Chosen solution

So 91.3.0 helped? (you would have previously been on 91.2.1)

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My service provider , Eastlink.ca, claims they don't support Thunderbird and I have to use their webmail. Funny thing ...Thunderbird has worked perfectly for my 2+ years with Eastlink.

They suggest the problem must be with Thunderbird. There was an up-date recently but thought email worked since that for at least a day. Incoming email not an issue ...just the outgoing refuses to go. The error message about checking the SMTP settings are correct come up. Can anyone tell me what the correct settings might be ...please ???

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