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Microsoft punishes Firefox users by placing account into Pause with green screen

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  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

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Over a year of not being able to use our home computer in Seattle using Firefox. Microsoft punishes us for using Firefox in Seattle by placing any request or search on Firefox into a full Green Screen labeled PAUSE.

From there left with option to turn computer off. COMCAST Staff say this in not their fault. They receive about $80 month for internet service. My wife and I feel like we are criminals locked up in a high security prison in downtown Seattle, with no way to get out. HELP! HELP! SOS HELP!

... HP Windows Laptop Core i7


edited email from public and search/spam bots view.

Over a year of not being able to use our home computer in Seattle using Firefox. Microsoft punishes us for using Firefox in Seattle by placing any request or search on Firefox into a full Green Screen labeled PAUSE. From there left with option to turn computer off. COMCAST Staff say this in not their fault. They receive about $80 month for internet service. My wife and I feel like we are criminals locked up in a high security prison in downtown Seattle, with no way to get out. HELP! HELP! SOS HELP! ... HP Windows Laptop Core i7 edited email from public and search/spam bots view.

Modified by James

All Replies (1)

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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.