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Sync problem

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  • Last reply by FredMcD

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Due to some reasons i have uninstalled and reinstalled my firefox web brower. Since new installation i could not retrive my earlier saved login and passwords.

Due to some reasons i have uninstalled and reinstalled my firefox web brower. Since new installation i could not retrive my earlier saved login and passwords.

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Did you use the browser/Windows uninstall? Did you select to save your data?


https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update