Hi I Installed a new PC with windows 10 and installed firefox too. I logged in to my user on firefox and tried to sync my data. It synced my passwords and logins but not my bookmarks. I tried logging in and out and reinstall firefox but nothing helped. I search to contact firefox but didn't manage to find any place I can do it. Is there any solution?
All Replies (2)
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
I don't know what do you mean by "back up service".
As you said - i had data on one device (my mobile) and tried to sync it with my new PC. It didn't work. Only the passwords synced but now the bookmarks gone from both devices.
Seems like a basic feature. Too bad it's so fragile and not stable enough. A big downside comparing to chrome.