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Thunderbord Calendar event notification failure to dismiss

  • 12 replies
  • 4 have this problem
  • 2869 views
  • Last reply by clinto1

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I've searched the community and knowledge base, and I am not seeing a solution that works. The video listed below shows the issue but here's a recap: An event I accepted an invite to just completed. The notification popped up before the event as hoped for, but could not be dismissed. It continues to repeat about every 20 to 30 minutes.

Clicking dismiss does nothing. Clicking dismiss all does nothing. https://www.screencast.com/t/NAPTzvp9kOoh

Any help is appreciated.

I've searched the community and knowledge base, and I am not seeing a solution that works. The video listed below shows the issue but here's a recap: An event I accepted an invite to just completed. The notification popped up before the event as hoped for, but could not be dismissed. It continues to repeat about every 20 to 30 minutes. Clicking dismiss does nothing. Clicking dismiss all does nothing. https://www.screencast.com/t/NAPTzvp9kOoh Any help is appreciated.

Chosen solution

Although you have the latest Provider add-on, it has had numerous issues with TB 91. I would disable or remove the add-on, then add the calendar from File/New/Calendar...On the Network... enter the gmail account... the calendar is autodetected. See if the notifications can be dismissed.

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All Replies (12)

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Is this a network calendar such as from Google, and if so, how is the calendar setup in TB, with an add-on such as Provider or TbSync, or with the built-in CalDAV?

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This is my Google Calendar, yes. Uses Provider for Google Calendar 91.0.2. Setup to be bi-directionally writeable. I've been using this for quite some time. The only difference I can think of was this is an invited link to a Zoom meeting with tech support, where most of my "events" are created by me or a third party like Zoom.

Provider Settings: https://www.screencast.com/t/t8dcubOVmi (image) Calendar Settings: https://www.screencast.com/t/MMGf2vaJdsyr (image) Video on setup: https://www.screencast.com/t/0N2kP7M2N (video)

Thanks for your help.

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Chosen Solution

Although you have the latest Provider add-on, it has had numerous issues with TB 91. I would disable or remove the add-on, then add the calendar from File/New/Calendar...On the Network... enter the gmail account... the calendar is autodetected. See if the notifications can be dismissed.

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Am I losing my mind or did Thunderbird always pull in calendar's this way? Why on earth would I have used an addon to do that? I recall using Lightening before the Provider add on... so is the built in feature new-ish?

Thanks so much for your direction.

One quirk.. previously (in Provider) - when an event was in the past, the color of the event was lightened to indicate it was past. Is that no longer an option? I looked through all the settings for Calendar and didn't see it any more.

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Built-in CalDAV was first offered in TB 78, as well as CardDAV (contacts syncing) in 91. In Address Book, File/New/CardDAV Address Book...enter the gmail address...location is autodetected.

I don't know if the coloring of past events was a Provider-only feature, or how to apply it. There might be a userChrome.css that does it.

Did the CalDAV calendar allow the rogue notification to be dismissed?

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Hi, Since I upgraded to TB 91.2 I had the same problem, but only with Zoom calendar events. The above preferred solution worked, thanks @sfhowes! BUT what I lost by removing the Google Provider add-on is access to calendars shared with me on my gmail address.

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annelaureatkiva said

Hi, Since I upgraded to TB 91.2 I had the same problem, but only with Zoom calendar events. The above preferred solution worked, thanks @sfhowes! BUT what I lost by removing the Google Provider add-on is access to calendars shared with me on my gmail address.

Same. I had to ask my wife to let me have her credentials to be able to see her (previously) shared calendar that was visible with Provider. Also, there are about 5 event notifications that will not reset on her calendar when I pull it in using File > New > Calendar.

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Shared calendars are discussed here: https://bugzilla.mozilla.org/show_bug.cgi?id=1735525

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I am still having this problem with Google Calendars on 91.5.0. I have deleted the old connector extensions, added the calendars using the "On the Network" option. I am now getting reminders for two events I already dismissed yesterday at work (also using Thunderbird 91.5.0 with no old extensions). Now it is the next day at home they pop back up again and can't be dismissed.

At the very least is it possible to block this behaviour and, if there is an underlying error, report it in a less intrusive way than as a repeating pop-up reminder of an event that has already passed. Under any circumstances.

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I believe you cannot dismiss it because is an intentional feature of calendar by Provider/Thunderbird, but you can hide it.

Here is how : go to calendar, click the burger button > preference > calendar (left menu) > uncheck "show missed reminders for writeable calendars"

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Just installed TB 91.7.0 64-bit and set up two Gmail accounts (personal and work) along side their calendars with no addons and I've had this same issue with old repetitive calendar reminders for meetings. The unchecking of the "show missed reminders" helped, but I wonder how frustrating this annoyance is for new and/or inexperienced users.

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I hope this thread is still active. I have the same problem. (TB 91.7.0 on MacOS 12.2.1)

I disabled and removed Provider per the advice given. Then I went to File --> New --> Calendar... On the Network. I entered my email address and clicked on "Find Calendars". I got a spinning blue circle next to a message that says "Please wait while your calendars are being discovered." I waited a half hour and TB didn't discover my calendar.

I made sure I entered my gmail address correctly. I went to the Google Calendars webpage to make sure the calendar associated with my gmail address is alive and well.

I canceled the search for my calendar and repeated the steps, and got the same result.

Any suggestions for how to get TB to discover my gmail calendar?