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Regaining Information

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

jacquiebw38
jacquiebw38
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My laptop crashed and I had to have it repaired. I had school passwords saved and pages bookmarked. Is there any way for me to get those back?

My laptop crashed and I had to have it repaired. I had school passwords saved and pages bookmarked. Is there any way for me to get those back?

All Replies (1)

FredMcD
FredMcD
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That depends on what the techs did to repair your system.

It is possible your profile data is still there.


https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update