Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

company website is blocked

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

mholder358
mholder358
more options

The website below is one that my entire company uses on a daily basis and towards the end of last week, all of us using Firefox noticed that we can no longer access this site while inside our own network. Our IT team is unable to find a setting to change or an exemption to add to allow us to use this site.

Is there anything that can be done to have Firefox accept this site's certificate?

https://www.accessheritage.com

The website below is one that my entire company uses on a daily basis and towards the end of last week, all of us using Firefox noticed that we can no longer access this site while inside our own network. Our IT team is unable to find a setting to change or an exemption to add to allow us to use this site. Is there anything that can be done to have Firefox accept this site's certificate? https://www.accessheritage.com
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

Web search: https://www.bing.com/search?q=pr_end_of_file_error

radi.stoyanov said Turns out the option DNS over HTTPS is what caused the problem.

jamesafuf123 said https://support.mozilla.org/en-US/questions/1264659#answer-1237475 my ISP was blocking sites like that

cor-el said This usually means that Firefox wasn't able to find a cipher suites to use to connect to this server and reached the end of the list. There can be two possibilities: one is that the server is outdated and doesn't support modern cipher suites, another might be that the server only supports a few cipher suites and Firefox doesn't support any of these.

You can check your browser and possibly compare this with the server setup. https://www.ssllabs.com/ssltest/viewMyClient.html