Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Word Count" add-on notifications not working (and I only see exemption setting for websites)

more options

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text.

Here is my problem: When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it.

So far I have:

-disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version.

Also: I don't have any other add-ons.

Can you help me? Thanks!

kd

Chosen solution

BUT!! Your answer helped me solve it anyway. I went into my mac settings and saw that Firefox notifications were turned off, probably because I'd just downloaded it.

Thanks so much. I sure appreciate you keeping an eye out for questions!

kd

Read this answer in context 👍 0

All Replies (3)

more options

Hi kd, can you make sure this box isn't checked on the Setting page: "Pause notifications until Firefox restarts"

I think on MacOS, Firefox sends notifications to the system rather than generating its own notifications. Is it possible there's a system-level filter on Firefox notifications?

Helpful?

more options

Thanks for the idea. I don't see that. Here's what I see:

Helpful?

more options

Chosen Solution

BUT!! Your answer helped me solve it anyway. I went into my mac settings and saw that Firefox notifications were turned off, probably because I'd just downloaded it.

Thanks so much. I sure appreciate you keeping an eye out for questions!

kd

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.