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Forms and Autofill section not available Firefox 88.01

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by jscher2000

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My autofill is no longer working. It is particularly annoying to not have my credit card information filled in. When I looked online for solutions, it said to:

Click the menu button Menu and select Options. Click the Privacy & Security panel and scroll down to the Forms and Autofill section. Click the check box next to Autofill credit cards to turn it on, or uncheck the box to turn it off.

I do not have a Forms and Autofill section.....only one that says Autofill Logins and Passwords.

Note: I am in America and I am using Firefox 88.0.1. I am not willing to update to 90 unless FF returns the extremely helpul Page Actions Menu in the search bar. The autofill has stopped working within the last week or two.

Thank you!

All Replies (4)

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p.s. I have gone to about:config and checked extensions for credit card autofill....they are not disabled

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Does this make any difference:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste extensions.formautofill.available and pause while the list is filtered

(3) Double-click the preference to display an editing field, and change the text from detect to on and then press Enter or click the blue check mark button to save the change.

More info on about:config: Configuration Editor for Firefox.

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jscher2000, thank you for replying. I did what you suggested (changed 'detect" to on') but , no, I do not have access to a "Forms autofill" section in my settings. (Nor am I able to locate and/or edit the credit cards I had stored.) I did notice that "app.normandy.startupRolloutPrefs.extensions.formautofill.creditCards.hideui is "false".....does that matter?

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Hi Marlene, hideui being false suggests that it should not be hidden. However, you can double-click to flip to true and see whether that makes any difference.

Did you lose any other data around the same time, or just this data?

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