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Lost everything?

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  • 1 has this problem
  • 15 views
  • Last reply by cor-el

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Hai my name is Z and im hoping to find some help from someone. I was sorta forced to reset my computer after it couldnt auto repair itself. Once it loaded back up and looked over everything that was deleted and everything that it kept and firefox was one, however i did notice that it didnt have the "old firefox data" folder like it has had when ive reset my computer by choice in the past. So i assume my bookmarks, themes, history, and most importantly my saved passwords are gone for good? This makes me not want to use Firefox anymore and i probably wont unless my stuff can be pulled back up because i really needed those passwords and bookmarks.

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When you reset your system, did you select to save your old data? Open a file browser in your user folder and look for a folder called Windows.Old

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i didnt reset the system by choice i got the "sorry your pc isnt feeling well" thing after trying to update so i was forced to reset it and i did the choice where it at least keeps my personal files. Also i searched for that and it says "no items match your search"

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FredMcD said

When you reset your system, did you select to save your old data? Open a file browser in your user folder and look for a folder called Windows.Old

Ok this is so weird but i checked one more time and i found the folder u were talking about and it has firefox in it with a date before the reset. what should i do? im scared to touch it just incase its my only chance at getting my stuff back lol

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You can copy certain files with Firefox closed to the current profile folder to transfer or recover personal data. Note that best is to avoid copying a full profile folder.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

  • bookmarks and history: places.sqlite
  • favicons: favicons.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (encrypted logins;32+) and key4.db (decryption key;58+) for Passwords saved in the Password Manager
    key3.db support ended in 73+; to use key3.db in 58-72, make sure to remove key4.db
  • cert9.db (58+) for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words added to the spell checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

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