Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

OpenPGP Encryption Greyed Out - TB 78.13.0 Ubuntu

  • 1 reply
  • 1 has this problem
  • 262 views
  • Last reply by Matt
  • Solved

Dav
Dav

Hello,

I just installed Thunderbird on an older laptop with Ubuntu. The version I am running is 78.13.0 I cannot encrypt my email messages. OpenPGP encryption is enabled (I even checked in the Config Editor), and I've imported by personal/public keypair in the key manager. Still, the option to encrypt messages is greyed out.

Anyone know about this issue and can offer a fix?

Hello, I just installed Thunderbird on an older laptop with Ubuntu. The version I am running is 78.13.0 I cannot encrypt my email messages. OpenPGP encryption is enabled (I even checked in the Config Editor), and I've imported by personal/public keypair in the key manager. Still, the option to encrypt messages is greyed out. Anyone know about this issue and can offer a fix?

Chosen solution

have you configured the key to use under account settings? It sounds like you have not.

Read this answer in context 👍 0

All Replies (1)

Matt
Matt
  • Top 25 Contributor

Chosen Solution

have you configured the key to use under account settings? It sounds like you have not.