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Firefox no longer works with Amazon Prime video

  • 3 replies
  • 1 has this problem
  • 1316 views
  • Last reply by darweb2

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Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing the site using Chrome and Edge - no problems with those browsers. Firefox was working with Amazon last night, so this is something that happened with the recent update.

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing the site using Chrome and Edge - no problems with those browsers. Firefox was working with Amazon last night, so this is something that happened with the recent update.

Chosen solution

Thanks for the replies - did try clearing the cache, and the Web Console didn't have any relevant info. But checked it this morning and it seems the gremlins were busy overnight and fixed it.

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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You can check the Web Console for media related messages.

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Chosen Solution

Thanks for the replies - did try clearing the cache, and the Web Console didn't have any relevant info. But checked it this morning and it seems the gremlins were busy overnight and fixed it.