Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 91.02

  • 4 replies
  • 1 has this problem
  • 20 views
  • Last reply by Beldar

more options

TB has suddenly stopped logins to my verizon.net account. Error message says bad name or password. When I try to setup the account again, TB finds the account but won't sign in.

TB has suddenly stopped logins to my verizon.net account. Error message says bad name or password. When I try to setup the account again, TB finds the account but won't sign in.

All Replies (4)

more options

Are you using the account password in TB or an app password?

https://support.mozilla.org/en-US/questions/1344702

more options

account password in TB

more options

Follow the instructions in the link I posted to create an app password and use it in TB.

more options

Thanks for your reply. Apologize for the delay in responding but we had some medical issues to deal with. Your suggestion did not work. Tried several times and still could not login to may verizon.net account.