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outgoing eMail issue

  • 8 replies
  • 1 has this problem
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  • Last reply by sfhowes
  • Solved

When I type text in an outgoing eMail, /x/ & /y/ vanish. How can I cure this odd behaviour?

When I type text in an outgoing eMail, /x/ & /y/ vanish. How can I cure this odd behaviour?

All Replies (8)

given this look like part of a link, does it disappear when you type it or only after you click send. I am wondering is a helpful anti virus program is sanitizing your emails, or Thunderbird is trying to make them into links.

Dear Matt:

Either letter [x,y] disappears as I type. This started several days after I updated Thunderbird on my newer Mac. No problem with receiving items. I have no antivirus programs other than Apple's own protection & Antivira.

Sincerely/Mark

oops, should be /Avira/

If you are composing plain text messages, surrounding text with /, is a way to italicize the text. Does the same thing happen with HTML-format messages? I don't see the problem here on W10 with plain text or html mail.

Modified by sfhowes

I do not customarily send HTML-formatted messages. However, in an HTML test I just tried, the text did not lose Uppercase Y & X, but still dropped Lower Case.

Others have reported weird letters that disappear in a Mac - not necessarilly when using Thunderbird, so it's worth checking to see if you have some setting like the people at these links:

Or something going on with trackpad or battery:

The missing letter problem only occurs in outgoing eMail via Thunderbird, & only affects lower case x & y. I have another, inferior eMail server in which this error does not occur. My machine is an iMac & there are no trackpad or battery issues.

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