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PASSWORD NOT RECOGNISED

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  • 2 have this problem
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  • Last reply by sfhowes

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Please assist, the email program thunderbird on my PC do not recognise the password when I need to sign in to receive, send and review my emails. It keep on saying it is the wrong password. I have tried to get into emails via GMAIL itself , and that worked and accepted the password, on my mobile phone it also recognised the password when prompt on GMAIL app. But if I use that same password for my email adress on thunderbird it does not work..... All emails from gmail adress goes throug thunderbird and that is how I use it on my office PC.

Please assist, the email program thunderbird on my PC do not recognise the password when I need to sign in to receive, send and review my emails. It keep on saying it is the wrong password. I have tried to get into emails via GMAIL itself , and that worked and accepted the password, on my mobile phone it also recognised the password when prompt on GMAIL app. But if I use that same password for my email adress on thunderbird it does not work..... All emails from gmail adress goes throug thunderbird and that is how I use it on my office PC.

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What is the authentication method for the incoming and outgoing servers? It should be OAuth2.

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