Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

VPN & Facebook

  • 1 reply
  • 2 have this problem
  • 37 views
  • Last reply by MagsMoz
  • Archived

Hello, Since I installed Mozilla VPN, I can't open Facebook. Is it because of the VPN or just coincidence? Thank you.

Hello, Since I installed Mozilla VPN, I can't open Facebook. Is it because of the VPN or just coincidence? Thank you.

All Replies (1)

Hi there,

thank you for posting on the forum!

In some cases we have users report an issue with Facebook connected to a server. I suggest that you try to connect to a few different servers and see if the issue persists. After logging into FB you can switch back to the preferred server location. If you keep having problems, we can have a look at this further. It would be easier if you could contact us directly via the VPN app as we need some additional information: https://support.mozilla.org/en-US/kb/help-i-still-have-questions-about-mozilla-vpn#firefox-private-network-vpn::