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Since 6/2/21 we haven't been able to send emails. See error message.

  • 2 replies
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  • Last reply by alangarrett

alangarrett
alangarrett
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Sending of the message failed. The Outgoing server (SMTP) smtpauth.earthlink.net does not seem to support encrypted passwords. If you just set up the account try changing the ‘Authentication method’ in ‘Account Settings Outgoing server(SMTP)’ to ‘Password, transmitted insecurely’. If it used to work but now doesn’t, you may be susceptible to getting your password stolen.

Sending of the message failed. The Outgoing server (SMTP) smtpauth.earthlink.net does not seem to support encrypted passwords. If you just set up the account try changing the ‘Authentication method’ in ‘Account Settings Outgoing server(SMTP)’ to ‘Password, transmitted insecurely’. If it used to work but now doesn’t, you may be susceptible to getting your password stolen.

Chosen solution

and have you checked the setting in outgoing servers (SMTP)? it will have to be set to a non encrypted password even if you have used it for years with one.

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Matt
Matt
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Chosen Solution

and have you checked the setting in outgoing servers (SMTP)? it will have to be set to a non encrypted password even if you have used it for years with one.

alangarrett
alangarrett Question owner
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Bingo, that worked! Thank you so much!