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Firefox Problems For Last Two Weeks - Sound and Email Login

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  • 1 has this problem
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  • Last reply by FredMcD

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During approximately the last two weeks I have experienced problems with Firefox. 1. On Facebook, sound would abruptly stop working. Had to kill browser and start over. Worked fine in Chrome. 2. On AOL email today (7-15-2021), login hangs and don't get display of mail. Worked fine in Chrome.

Anyone else knw about this?

During approximately the last two weeks I have experienced problems with Firefox. 1. On Facebook, sound would abruptly stop working. Had to kill browser and start over. Worked fine in Chrome. 2. On AOL email today (7-15-2021), login hangs and don't get display of mail. Worked fine in Chrome. Anyone else knw about this?

All Replies (1)

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cvd0301 said

1. On Facebook,

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}


2. On AOL email today (7-15-2021),

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.