Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Firefox crash

Firefox Troubleshooting
cor-el replied
swordwolf
swordwolf

Since the update, Firefox has crashed a couple of times, and every time I reboot, all my adblocker addons have vanished and I have to install them again. How can I prevent this from happening?

Since the update, Firefox has crashed a couple of times, and every time I reboot, all my adblocker addons have vanished and I have to install them again. How can I prevent this from happening?

All Replies (2)

FredMcD
FredMcD

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

See also: