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Checking for updates will get stuck, while opening via geckodriver in Firefox

  • 2 replies
  • 2 have this problem
  • 60 views
  • Last reply by reloadedx23
  • Archived

Hi Team,

While opening Firefox web browser via Geckodriver, and when we open the page: about:preferences

if we scroll down to Firefox update, It will get stuck there for indefinite time in "Checking for updates". Can someone look into this issue.

I need to automate the way by which it checks if it is updated or not. Kindly let me know if there are any other steps to check the same. Though above issue is i feel a bug and that is the reason we are writing you down.

Hi Team, While opening Firefox web browser via Geckodriver, and when we open the page: about:preferences if we scroll down to Firefox update, It will get stuck there for indefinite time in "Checking for updates". Can someone look into this issue. I need to automate the way by which it checks if it is updated or not. Kindly let me know if there are any other steps to check the same. Though above issue is i feel a bug and that is the reason we are writing you down.

All Replies (2)

Hi, you have to set up a policy to disable updates.

See https://github.com/mozilla/policy-templates#disableappupdate

Modified by TyDraniu

I am also experiencing this problem.