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Firefox reinstalled by itself and deleted all old data

  • 5 replies
  • 2 have this problem
  • 142 views
  • Last reply by FredMcD

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Hi guys, Yesterday when I found that Firefox was updated and reinstall a new version by itself and the problem is that it deleted all old data (passwords, cookies, preferences...) and I did not find the folder "old firefox data" on my desktop. Is there a way to get back all those data please?

Many Thanks

Hi guys, Yesterday when I found that Firefox was updated and reinstall a new version by itself and the problem is that it deleted all old data (passwords, cookies, preferences...) and I did not find the folder "old firefox data" on my desktop. Is there a way to get back all those data please? Many Thanks

Chosen solution

Check the folder with the second latest date (not the current).

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All Replies (5)

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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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Thanks FredMcD for your answer, I found 5 profiles

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Chosen Solution

Check the folder with the second latest date (not the current).

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Thanks FredMcD, I just went to about:profiles, and set that folder that you have shown to me as default, and Voila problem solved ;)

Thank you

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Glad to help. Safe Surfing.