On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't send mail from my POP.Gmail Thunderbird account

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by sfhowes

more options

I can no longer send mail from my Thunderbird POP.Gmail account. When I try to do so I instantaneously get an Alert with the following message: “An error occurred while sending mail: The mail server sent an incorrect greeting: +OK Gpop ready for requests from [my IP address] ]k16mb102005795ool”. (The numbers following my IP address always vary). I can receive email at this address, but I can send nothing. I have several more email addresses on Thunderbird (all through Gmail) and they work fine but they are all IMAP. My POP incoming port is 995 and the SMPT output port is 465. My ISP is Spectrum. Can someone please help?

I can no longer send mail from my Thunderbird POP.Gmail account. When I try to do so I instantaneously get an Alert with the following message: “An error occurred while sending mail: The mail server sent an incorrect greeting: +OK Gpop ready for requests from [my IP address] ]k16mb102005795ool”. (The numbers following my IP address always vary). I can receive email at this address, but I can send nothing. I have several more email addresses on Thunderbird (all through Gmail) and they work fine but they are all IMAP. My POP incoming port is 995 and the SMPT output port is 465. My ISP is Spectrum. Can someone please help?

All Replies (1)

more options