Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Roboform password keeper cannot fill in user or pw on Mozilla login page

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by JohnG

more options

This is for login to Mozilla and Firefox Sync.

Roboform password keeper cannot fill in user or pw on Mozilla login page

Please see below, this discussion with Roboform tech that RF cannot fill in username or pw on Mozilla login page. Is it really Mozilla’s intention to make it impossible for a password keeper program to store and login to Mozilla on the Firefox browser, but to force people to use some other browser to do such a login that customers may have to do several times a day?

“Thank you for your message. We have reviewed and responded to your message "RF sees no forms to fill on Mozilla Firefox login page" (#1059819).

========================================================

Natalia replied (2021/06/13 04:49 pm EDT): Hello.

Firefox prohibits access to this URL to extensions, so RoboForm cannot save a Login for this address when you visit it in Firefox.

If you try to use this URL in any other browser, you will be able to save a Login and then use it to log in your Firefox account.

========================================================

You wrote (2021/06/13 11:33 am EDT): RF sees no forms to fill on Mozzilla login page. I've tried reinstalling Moz and RF, no help. RF still works on other pages as always. There are some file(s) attached - Log in RFSS to see them.

========================================================

-- Best Regards, RoboForm Support”

Mozilla Support, I look forward to your reply. As it is now, I can only login to Mozilla using my long, strong pw, by copying it from secure storage location and pasting in...very slow and tedious. Thanks for your consideration.

Best regards, Tim Warlick

All Replies (1)

more options

I have the same problem with LastPass. It does not detect the login dialog.

- JohnG

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.