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firefox crashed every i trying to upload something with browse button

  • 4 replies
  • 1 has this problem
  • Last reply by FredMcD

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why every time I upload a file, firefox crashes. I've tried running the troubleshooting the problem is still there, my firefox version is up-to-date

this is my report ID : bp-9b2952cf-32f7-4838-b8ee-139b80210611 bp-2d34c8d9-aa8b-4204-89ca-ea6e60210611

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bp-9b2952cf-32f7-4838-b8ee-139b80210611 bp-2d34c8d9-aa8b-4204-89ca-ea6e60210611

Signature: ILGetSizeAndDepth



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Rahmat Prayogo said

I've tried running the troubleshooting the problem is still there

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

Type about:profiles<enter> in the address bar.


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thanks after i create a new profile the problem was fixed


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Glad to help. Safe Surfing.


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