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thunderbird email

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by Matt

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I have Thunderbird version 78, Windows 10, AVG internet security My problem is I can receive emails but cannot reply or send new ones. I turned off AVG VPN and the problem still existed. My name and email address are correct in account settings, perhaps outgoing email settings are wrong.

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what is the error message you get when you attempt to send emails? Verbatim please.

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An error occurred while sending mail: The mail server sent an incorrect greeting: p-impout010.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/156.146.36.81 AUP#Out-1230.

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I suggest you ask Charter or whatever company has taken them over now exactly why they are rejecting connections from your computer. I don't really see this as a Thunderbird issue as it is clear charter is refusing the attempt to connect to send mail. Given the link they provided I am guessing that yet again they have made a mess of their spam filtering on their server. But it is only a guess. But consistent with their past efforts.

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