Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

not sending or receiving email question sent in and now I can't get back to answer response

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

Hollydle
Hollydle
more options

Answer ti sfhowes: I did not change any passwords in Thunderbird. I said the password was changed at Century Link and then my Thunderbird email did not send or receive. I removed passwords in the security section after it didn't work and now all are gone. I'd like to restore the system to what it was if possible. Thanks dle503@q.com








2q.com

Answer ti sfhowes: I did not change any passwords in Thunderbird. I said the password was changed at Century Link and then my Thunderbird email did not send or receive. I removed passwords in the security section after it didn't work and now all are gone. I'd like to restore the system to what it was if possible. Thanks dle503@q.com 2q.com

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Your original question is here: https://support.mozilla.org/en-US/questions/1335154

All of your posts are listed here: https://support.mozilla.org/en-US/user/Hollydle

If the password was changed at Centurylink, you have to remove the old one in TB, and then enter the new one when TB is restarted, and check the box in the prompt to have it saved in TB Options.