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firefox crash report

  • 4 replies
  • 1 has this problem
  • Last reply by boxyalin

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Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 87.0.0.7747 Application Timestamp: 60533c0c Fault Module Name: ntdll.dll Fault Module Version: 10.0.19041.844 Fault Module Timestamp: 60a6ca36 Exception Code: c0000005 Exception Offset: 0000000000026340 OS Version: 10.0.19042.2.0.0.256.48 Locale ID: 8192 Additional Information 1: 76ae Additional Information 2: 76ae09ab384d11705a8f95ab63e1ae81 Additional Information 3: 7efe Additional Information 4: 7efe7abf6252c1255c7d9bbb065045b0

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  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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bp-af8a7169-9c03-463c-a7ff-693b70210410

bp-1bf32da0-e5dc-4936-8630-3f7660210410

bp-eb284bd4-f9c6-4bbb-bbc7-32c9d0210410

bp-08c4eb3d-40eb-42fa-8818-7e31e0210410

bp-c3bca79f-57e9-47ca-8893-5acd60210410


Thank you for your help!

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Ultra Monitor somehow breaks Firefox.

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yep, that was the problem, now it works. Thank you from the bottom of my heart and a wonderful weekend.

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